Everything you ever wanted to know about the who, what, why, and how much of Pappasito's, the inventors of
Tex-Mex. Answers to many of the questions we hear the most are below. If you don't see what you're looking for,
click here to contact us and we'll get back to you with the answer.
- My Pappas Gift Card is not working, or I need help with my order.
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Answer:
For inquiries regarding your Pappas Restaurants Gift Card, please fill out the Gift Card form here so we can get back to you quickly.
To contact a Gift Card Specialist by phone, please call 1-87-PAPPAS-4-U. We respond Monday through Friday 9am and 4pm CST.
- How can I make a reservation?
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Answer:
Click here to make a reservation online.
- Can I get the recipe for my favorite dish?
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Answer:
We appreciate your interest in preparing our menu items at home. Our recipes are proprietary and as such are not published. You can always place a To-Go order from Pappasito's and enjoy it at home.
- What if I have special dietary needs like an allergy to certain foods or ingredients?
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Answer:
We work hard to offer our Guests outstanding service and accommodating dietary requirements is part of that service. Please share your dietary restrictions or special requests with your server, and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.
- Do you ever donate to local charities or events?
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Answer:
At Pappasito's, we support causes that focus on ending hunger, encouraging literacy and education, and championing community initiatives which benefit disadvantaged children. You can learn more about how Pappas supports the communities we serve as well as where to send your proposal by clicking here.
- I'm planning a party at my house. Can I get it catered by Pappasito's?
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Answer:
Full-service catering is available in the greater Houston area. Visit PappasCatering.com to view menus and learn more.
We offer delivery service for many of our concepts in Houston, Dallas, Austin & San Antonio. For more information, including menus and pricing, visit PappasDelivery.com.
We also have a great range of party packages available to-go. Place your curbside pickup order at order.pappasitos.com.
- Who do I talk to about planning a private event at Pappasito's?
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Answer:
For parties of 10 or more, please fill out our Planning a Private Event form. An Event Coordinator will then contact you within 1-2 business days to help schedule and plan your event.
To learn more about our Private Dining Rooms, click here.
- Do you ship food?
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Answer:
No, we do not currently ship food. We only use the freshest ingredients; therefore, many of the Pappasito's Cantina menu items are not conducive to shipping.
- Do you offer franchise opportunities?
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Answer:
All Pappasito's Cantina restaurants are owned and operated by Pappas Restaurants, Inc. We are a private, family organization owned by Harris and Chris Pappas. We do not offer franchising.
- How can I find out about specials and promotions from Pappasito's?
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Answer:
Join our E-Mail Club for periodic messages regarding news, promotions and special offers from Pappasito's. And don't forget to find us on social: Instagram, Facebook and X!
- Who do I contact regarding real estate inquires?
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Answer:
Please direct all real estate inquiries to [email protected].
